Rogue Movers

Buyer Beware!

Rogue movers break the law every day, preying on unsuspecting families who think they have found a great bargain. On the contrary, these families have walked into a nightmare. According to the American Moving and Storage Association, a membership organization based in Alexandria, VA, rogue movers begin their illegal practice by quoting an attractively low price. Upon arrival at the customer's new home, they demand a much higher fee. They threaten to hold the customer's household goods hostage until their inflated fee is paid. A Pennsylvania woman who was victimized by a rogue mover explained that the original quote from her movers had increased by over 400% by the time they arrived at her new home. This is not unusual.

Since 1996, the number of consumer complaints against rogue movers that were logged with Better Business Bureaus has more than doubled -- from 2,970 to 6,900 complaints in 2001. Recently, there was good news in Florida for reputable movers when FBI agents arrested 72 individuals and shutdown 42 scam movers. It may be a drop in the bucket, but it is a beginning.

Avoid Being a Victim:

Before hiring a mover, make sure you get a cost estimate in writing -- preferably after a walk-through of your home or apartment.
Be cautious dealing with moving brokers on the Internet that connect consumers to moving companies. Many of these Internet sites are the business conduit for rogue movers.
Don't be swayed by the lowest bid because it isn't always the best bid. Get a detailed list in writing of what specifically is included in the price. Unethical movers usually increase their prices by adding charges for such things as wrapping breakables or using padded blankets.
Ask for references of previous customers you can actually call. A reputable moving company should have dozens for your review.

Did You Know?

Our 7,000-sq.ft. storage facility is climate controlled and offers every modern convenience and security measure your valuables need.